Sugar Mill Hotel Great Carrot Bay, Great Carrot Bay - Reviews, Rooms Options & Prices 2025

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About the Resort

Little Apple Bay, Great Carrot Bay, British Virgin Islands

Sugar Mill Hotel is a luxury boutique resort located on the stunning Emerald Coast of Tortola in the British Virgin Islands. It features a unique history as a restored 400-year-old sugar mill, enhancing its charm and character. The resort is set amidst lush tropical gardens, offering exceptional sea views and an intimate atmosphere. Recognized for its outstanding service and quality, Sugar Mill Hotel consistently attracts guests seeking a blend of relaxation and gourmet dining experiences.

Location

The Sugar Mill Hotel boasts a prime location on Tortola’s Emerald Coast, between Brewers Bay and Smuggler's Cove. Nearby landmarks include Cane Garden Bay and Sopers Hole, offering a glimpse of local culture and stunning beaches. The resort provides easy access to various transportation options, including nearby airports and ferry docks, making it convenient for guests to arrive.

Rooms

The resort offers 24 distinct character bedrooms in eight different buildings, each featuring modern amenities and individual themes. Accommodations include deluxe, prestige, and signature rooms, each with sea views and private balconies or terraces. Standout features include air conditioning, complimentary Wi-Fi, and USB mobile charging points for guest convenience.

Eat & Drink

Onsite dining options include the renowned Sugar Mill Restaurant and the beachside Tramonti, featuring Mediterranean cuisine. Signature dishes include Tournados Rossini and Neptunes Feast, a seafood risotto with lobster and scallops. The resort offers an option for guests to enjoy three-course meals at attractive pricing, with breakfast served at Tramonti directly on the water.

Leisure & Business

Guests can indulge in various recreational activities, including water sports and lounging by the circular swimming pool. The resort features a pampering spa providing customized health and beauty treatments. Evening entertainment options include local shows or movie screenings under the stars, enhancing the overall experience at the resort.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

King Room

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Great Carrot Bay1000 ft

Airports

Tortola West End SPB (TOV) 11.1 mi

Terrance B. Lettsome International (EIS) 13.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Retreat

“Our room was incredibly spacious and offered a stunning view, making it the perfect place to relax after a day of fun.” view full review

World-Class Dining

“Dining at the open-air restaurants was a delight, with beautifully presented dishes and a menu that exceeded our expectations.” view full review

Perfect Relaxation

“The tranquil pool area and beach made for a peaceful retreat where we could soak up the sun and unwind completely.” view full review

Unique Shower Experience

“The outdoor shower was such a unique touch; it felt refreshing and private, providing a good start to our day.” view full review

General

Non-smoking rooms
Free parking
Safe deposit box
Concierge desk
No pets allowed
Security
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Wind surfing
Diving
Snorkeling
Canoeing
Darts
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Picnic area/ Tables
Packed lunches
Special diet menus

Children

Board games

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Beauty treatment

Room features

Free Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Little Apple Bay, Great Carrot Bay, British Virgin Islands

Map view

Little Apple Bay, Great Carrot Bay, British Virgin Islands

City landmarks

Cappoons Bay

2300 ft

Parks

Sage Mountain National Park

1.8 mi

Cane Garden Bay

Callwood Distillery

1.9 mi

Long Bay Rd

Long Bay Beach

5200 ft

Marina

Soper's Hole

1.9 mi

Bay

Belmont Bay

1.2 mi

Windy Hill

1.1 mi

Beach

Cane Garden Bay Beach

2.1 mi

Beach

Smuggler's Cove

1.7 mi

Sopers Hole

Sunny Caribbee Spice Shop & Art Gallery

2.0 mi

Cane Garden Bay

1.9 mi

Island

Frenchman's Cay

2.0 mi

Fort Recovery

1.9 mi

Night club

Quito's Gazebo

2.2 mi

Nanny Cay

2.8 mi

Island

Little Thatch

2.9 mi

Sea Cow Bay

3.0 mi

Gallery

Old Government House Museum

4.0 mi

Trellis Bay

Aragorn's Studio

4.0 mi

102 Main Street Road Town

The Gallery

4.0 mi

Cooper Bay

Good Moon Farm

4.0 mi

Station Ave

1780 Lower Estate Sugar Works Museum

4.2 mi

Nearby

Apple Bay

100 ft

Restaurants

Sebastian's Seaside Grille

2300 ft

Little Apple Bay Sebastian's On The Beach

Reviews and Ratings

Feedback from previous guests about their experience

92%

liked the resort and would come back again

Exceptional service

Beautiful views

Limited local exploration

Car rental not needed

9.2/10

Perfect

Rooms

9.5

Location

10.0

Service

9.9

Dining

9.6

Adam

United States of America, January 2025

9.8/10

We had a wonderful stay at the Sugar Mill Hotel, where we celebrated my son's engagement on the beach. The staff went above and beyond to make our stay special, creating a welcoming atmosphere that felt like family. The location is picturesque, with amazing views and a calm ambiance. On the downside, there's still some rebuilding happening post-hurricane, but it didn't take away from our experience. Overall, a lovely getaway that I highly recommend.

Rooms

10.0

The rooms were lovely and had a romantic feel to them, with beautiful views of Apple Bay.

Service

10.0

The service was outstanding, with staff like Andrea, Rupert, and Annie who were so attentive and accommodating to our needs.

Location

10.0

The hotel is nestled in a quiet spot on the ocean, surrounded by beautiful green hills, creating a peaceful oasis.

Dining

10.0

Dining here was a highlight, with delicious food and a cozy open-air setting that we looked forward to each meal.

Facilities

9.0

The facilities are well-maintained, assisting in creating a relaxing atmosphere despite ongoing improvements.

Linda

United States of America, January 2025

9.2/10

I had an amazing time at Tramonti! The atmosphere was incredible, especially with the waves crashing around us during dinner. The staff went above and beyond to make our experience memorable. The food was absolutely delicious, with some of the best vegetarian options I've ever tasted. However, I wish there had been more dining options, especially for breakfast. Overall, it's definitely a hidden gem on Tortola!

Rooms

8.0

Although I didn't stay overnight, I could see that the venue was well-decorated and comfortable.

Service

10.0

The service was top-notch, with every member of the staff being extremely polite and attentive.

Location

10.0

The location is absolutely fantastic, set right on the beach with beautiful views.

Dining

9.0

Dining at Tramonti was a highlight! The goat cheese ravioli was to die for, and the variety of dishes really impressed me.

Facilities

9.0

The facilities were lovely, including both a beach restaurant and a more formal dining option.

Victoria

United Kingdom, December 2024

9.8/10

This hotel is a hidden gem that provides exceptional experiences with stunning views and outstanding hospitality. The rooms are beautifully decorated and cozy, while the dining options are truly remarkable, ensuring every meal is a delight. However, we were sorry we couldn't stay longer to fully enjoy everything it has to offer.

Rooms

10.0

The rooms are charmingly decorated and provide a cozy atmosphere, making them a perfect retreat. The suite above the pool offers breathtaking views.

Service

10.0

The service was fantastic, thanks to the warm hospitality of hosts Andrea and Rupert, who made sure every need was met during our stay.

Location

10.0

The hotel's location is idyllic, just a few feet from the beautiful beach, surrounded by lush green hills, making it a peaceful escape from the hustle and bustle.

Dining

10.0

Dining here was an absolute highlight! The food was exquisite, from breakfast to dinner, with the lobster Benedict and perfectly cooked fish being standout dishes.

Facilities

9.0

The facilities are well-maintained, with a lovely pool area and comfortable spaces to relax and enjoy the surroundings.

Deborah

United States of America, December 2024

9.4/10

My experience at Sugar Mill was truly unforgettable! The location is absolutely stunning, perched right by a small private beach with gorgeous views. The rooms were lovely and spacious, perfect for enjoying sunsets. The owners and staff went above and beyond to ensure a comfortable stay, although the dining could be hit or miss at lunch. Overall, it was a wonderful retreat, and I left feeling pampered and relaxed.

Rooms

10.0

The rooms were beautifully decorated, spacious, and had amazing views of the water. I especially enjoyed spending evenings on the porch.

Service

10.0

The service from Mary and Dennis, along with Andrea and Rupert, was exceptional. They truly made me feel at home and part of the family.

Location

10.0

The location is fantastic, just a few steps from a secluded beach and surrounded by lush greenery. It's the perfect spot for relaxation.

Dining

8.0

The food was outstanding, especially dinner at the main restaurant. Breakfast and lunch were nice but could vary in quality.

Facilities

9.0

The facility was well-maintained with beautiful grounds. The pool area was inviting, making for a lovely hangout.

James

United States of America, November 2024

8.8/10

Our recent week-long stay was nothing short of outstanding! The staff made us feel like family, and the dining experience was absolutely amazing with diverse menu choices. The only slight downside was that we spent most of our time at the same restaurant, but with food this good, it was hard to complain! We loved the beachfront location and the cozy atmosphere.

Rooms

10.0

We stayed in the Plantation House room, which was clean, comfortable, and had a fantastic view of the ocean. The linens and pillows were excellent.

Service

10.0

The service was impeccable; the staff went above and beyond to ensure our happiness, welcoming us with champagne and always checking in.

Location

10.0

The hotel is located right near the beach with beautiful views and a peaceful atmosphere. We didn't notice much traffic noise, just the gentle sound of the ocean.

Dining

10.0

Every meal we had was outstanding, with exquisite options for both breakfast and dinner. The lobster Benedict for breakfast was a highlight!

Facilities

9.0

The hotel has wonderful facilities, from beautiful open-air dining to well-kept grounds filled with lush greenery.

Neal

United States of America, November 2024

9.6/10

I had an amazing experience at Sugar Mill Hotel, which truly topped off our wonderful vacation. The rooms were spacious and welcoming, and the nearby beach made for a peaceful setting. The warm service from Andrea and team was just outstanding. The dining was excellent with some of the best food I've had, though the outdoor dining area may not appeal to everyone. While the limited restaurant options could be a drawback, the overall experience was fantastic, especially for those looking for relaxation and good food.

Rooms

9.0

Our room was spacious, inviting, and beautifully decorated, offering a lovely view of Apple Bay. It felt like a comforting retreat after a long day of exploring.

Service

10.0

The service was fantastic! Andrea and the staff were always eager to help and made our stay so special, arranging everything from dinners to excursions with a smile.

Location

10.0

The hotel's location is fantastic, just steps from the beach, surrounded by quiet and beautiful grounds which made for a great escape.

Dining

9.0

The dining experience was wonderful, with excellent food and a pleasant atmosphere, though the main restaurant isn't air-conditioned, so be prepared for that.

Facilities

9.0

The facilities were well-maintained and contributed to the charming ambiance of the hotel. It felt luxurious without being overwhelming.

Joseph

United Kingdom, November 2024

9.4/10

We had an absolutely wonderful family vacation at Sugar Mill, surrounded by gorgeous views of the sea and enjoying a stunning private beach. While the service was incredibly warm and welcoming, our experience was slightly tarnished by an unexpected charge at the end of our stay. Overall, the lovely atmosphere and outstanding dining made our visit truly memorable.

Rooms

9.0

The rooms were clean, comfortable, and offered stunning views of the sea. We felt relaxed in our cozy accommodations.

Service

9.0

The owners and staff were incredibly friendly and attentive, making us feel welcome throughout our stay.

Location

10.0

Located right by the sea, the location was simply fantastic, with both a private beach at the hotel and Smugglers Cove just a short drive away.

Dining

10.0

Every meal was a highlight, especially the breakfast; it was hands down the best dining experience with excellent options and welcoming ambiance.

Facilities

8.0

The amenities were great, including an inviting pool area. The honor system for drinks by the pool was a unique touch.

Steven

United Kingdom, November 2024

9.6/10

We had an amazing experience at the hotel! The staff were incredibly warm and welcoming, and our room was spacious and comfortable with a lovely view. The food was outstanding, especially the lobster Benedict for breakfast. While the location was peaceful and just steps from the beach, we did find some aspects impacted by ongoing renovations. Overall, it’s a great value for a relaxing getaway.

Rooms

9.0

Our room was spacious and comfortable, featuring modern decor and a lovely view.

Service

10.0

The service was fantastic; Andrea and Rupert went out of their way to ensure we had everything we needed.

Location

10.0

The location was fantastic, just a few feet from the beach, making it perfect for relaxation.

Dining

10.0

Dining was a highlight; every meal was delicious, particularly enjoyed the lobster and the steak.

Facilities

9.0

The pool area was peaceful and well-maintained, adding to the overall relaxing vibe of the hotel.

George

United Kingdom, October 2024

9.2/10

I had an amazing stay at the Sugar Mill Hotel, which exceeded all my expectations! The staff went above and beyond to ensure everything was perfect for us, making our experience truly special. The rooms were not only clean and comfortable but also had a unique outdoor shower. The dining options were delightful, especially the exquisite dinners we enjoyed. However, the only downside was that we didn't explore beyond the hotel as we relied on their transport services, but honestly, we didn't want to leave the beautiful surroundings.

Rooms

10.0

The rooms were very inviting, warm, and comfortable, plus I absolutely loved the outdoor shower. We stayed in a poolside suite with stunning views.

Service

10.0

The service was exceptional, with the staff constantly attending to our needs and making us feel like valued guests. They even decorated our room and stocked our fridge!

Location

10.0

The hotel is in a fantastic location, right by the beach with breathtaking views and surrounded by lush green hills.

Dining

10.0

Dining was a highlight! Breakfast, lunch, and especially dinner were all excellent, with a range of delicious options. The all-inclusive choice was definitely worth it.

Facilities

10.0

The facilities were top-notch, with a lovely pool area and comfortable beachside loungers just steps away from the ocean.

Exceptional service

Limited local exploration

Camila

United Kingdom, August 2024

10.0/10

This hotel is a delightful boutique getaway with stunning views and excellent service. The accommodations were comfortable and well-appointed, perfect for a tranquil escape. Additionally, the dining experience was exceptional, making for a memorable stay. However, I did hear from others that the changes at another nearby hotel have left some guests disappointed, which is a note of caution if you are considering options in the area.

Rooms

10.0

The rooms were beautifully furnished and very comfortable, offering breathtaking views out over the water. We especially enjoyed sitting on our private balcony during sunset.

Service

10.0

The staff was incredibly personable and accommodating, going above and beyond to help us with requests, including car rentals and ferry schedules.

Location

10.0

The location is fantastic, with stunning views of Jost Van Dyck and situated in a quiet area that's perfect for relaxation.

Dining

10.0

The dining experience was truly outstanding, with a fantastic gourmet restaurant that provided a great selection of meals. We were impressed by the quality and presentation.

Facilities

10.0

The facilities were top-notch, with everything we needed for a comfortable stay, including well-maintained grounds and helpful features.